COVID-19 Update

   Friends and Clients, I hope this note finds you safe and well. We continue to be in challenging times, with regards to COVID-19. I’m sure we all recognize that there is a lot of uncertainty in the world today about what will happen next and how this global pandemic will end. As you may be aware, the SF Bay Areas has extended their Shelter-in-Place mandate through the beginning of May, and current guidelines, across the country, seem to lean towards that being extended further. Therefore, at this time I have decided to keep Hair by Helzer closed through the end of May. This was a difficult decision to make, but in order to protect everyone's physical health and safety, I feel it is the right approach.  I know this isn’t easy to hear, and that there will be concerns around how to manage the next 4-6 weeks of unruly hair. I am here for you! I will continue to work to find ways to support your beauty and wellness during this time. What do you need? Hair, scalp and wellness? Or a good Laugh? I am committed to making your quarantine hair fabulous! 


    I have custom color kits available. This kit includes the last color we used on your hair, enough for a root touch up. With detailed instructions customized for you, gloves, an applicator and a processing cap. I will be creating these kits in a sanitized environment and delivering them to your doorstep. Consultations and Facetime haircut help are also available for you. If you are one of my fabulous bleach heads and need hair help, let’s talk. There may be some options to help get you through.  


   When the mandatory shut in is lifted, I will be cutting back my days at the salon to only Sunday in San Francisco and only Wednesday in Alameda. My salon coworkers and I are going to be splitting up the days so that we work alone to limit the number of folx in the salon and limit exposure. I plan on keeping this 2 day schedule from June 1st through August 1st or until we hear otherwise that it is safe to gather. I apologize for this inconvenience.

   Please bear with me as our appointments are sure to be shifting and changing. I am happy to reschedule everyone so you can find a little comfort in knowing that you're first on the books. However, if you would like to wait this out and schedule when we have more certainty I understand and will keep in touch with you until then.


   All we can be certain of is that we are all in this together, and we will get through this and come back, better than ever. When this is all behind us, I look forward to welcoming you back with open arms. I know that these times are difficult, so in this time of social distancing and self-isolation, know that I am here for you, and please, do what you can to take care of yourself during this time.

We will be back!

Warmly and with Love,

Rachel Helzer


Lets Keep in Touch 

Rachel Does

Tel: 562-754-4740

Strange Root LLC.

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